FAQs for ClicknPay Marketplace

What is ClicknPay Marketplace?

ClicknPay Marketplace is a platform where you can shop for products, hire services, and purchase event tickets all in one place, with secure and convenient payment options.

How do I create an account on ClicknPay Marketplace?

To create an account, click on the profile icon at the top right corner of the homepage and select “Register”, enter your details, and follow the instructions to complete registration.

What payment methods are accepted?

We accept payments via Airtel Money, MTN Money, Zamtel Money, Visa, and Mastercard. More payment options will be added in the future.

Can I list my products or services on ClicknPay Marketplace?

Yes, you can! If you're a vendor or service provider, register your business and upload your products or services for customers to browse and purchase.

What do I do if I experience issues with my order?

If you encounter any issues with your order, please contact us by clicking the “support center” button at the bottom left of the home page or reach out to our customer service at info@clicknpay.africa

Is it safe to make transactions on ClicknPay Marketplace?

Absolutely! We use secure payment gateways and Open Banking technology to ensure that your transactions are safe and your data is protected.

Can I track my orders on ClicknPay Marketplace?

Yes, once you’ve placed an order, you can track its status by logging into your account and checking your order history or click on the “track order” button in the top right corner of the home page.